Contact Details
20 Torgate Lane,
LN5 9HF,
Fax: 01522 788180
Appointments: 01522 788250
Prescriptions: 01522 789307
Opening Hours

The surgery is open from 8.00am to 8.00pm on a Monday

Tuesday through to Friday the hours are 8.00am - 6.30pm

The dispensary telephone line is open between 11am and 1pm and 4pm and 6pm

Out of Hours assistance can be obtained by dialing 111.
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Welcome to online information for Bassingham Surgery.

We want to offer as much useful information to our patients as possible and if you feel we could improve our site by amending the information displayed, or if you feel we have missed some really essential information, please use the contact form (top right of this screen) to let us know.  Your opinions are important to us.

On the site you will find various headings that will lead you to information about the Practice and the services we provide, in particular the News and Information tab and items under the heading of links may be of interest, these can also be found in the top right hand corner of this screen. 

Communicating with our patients

We want to improve the way we communicate with our patients.  Please let us know if you need information in a different format or if you need communication support. 

Bassingham Surgery Closed times outside of usual provision

The surgery will be closed on

Tuesday the 17th of January 2017  1pm - 6.30pm - Staff Training

Tuesday the 21st of February   1pm - 6.30pm  - Staff Training

Tuesday the 21st of March  1pm to 6.30pm - Staff Training

Friday the 14th of April - Bank Holiday

Monday the 17th of April - Bank Holiday 

Tuesday the 25th of April 1pm to 6.30pm - Staff Training

Monday the 1st of May - Bank Holiday

Tuesday the 16th of May  1pm - 6.30pm - Staff training

Monday the 29th of May - Bank Holiday 

Patients can access urgent medical assistance by dialling 111. Alternatively there is an NHS walk in centre on Monks Road in Lincoln which is open between the hours of 8am and 8pm, 7 days a week. If you have a life threatening Emergency you should call 999.

Flu Vaccinations

You are eligible to receive a free flu jab if you:

  • are 65 years of age or over
  • are pregnant
  • have certain medical conditions (see below list)
  • are very overweight with a BMI of over 40
  • are living in a long-stay residential care home or other long-stay care facility
  • receive carer's allowance, or you are the main carer for an elderly or disabled person whose welfare may be at risk if you fall ill
  • are a healthcare worker with direct patient contact, or a social care worker

For patients with the following conditions; COPD, Diabetes, Asthma, Bronchitis, Heart Disease, CKD, Hepatitis, Parkinsons Disease, Motor Neurone Disease, Sickle Cell or a weakened immune system, taking medication such as steroid tablets or on chemotherapy. Patients having treatment for cancer should discuss having a flu vaccination with their oncology team.

We also have nasal flu vaccines available for eligible children.

Link for SystmOnLine

Click on the link below to take you to the portal for accessing SystmOnLine with your username and password.

This is where you can order repeat medication, see basic information in your record, book and cancel appointments.  If you do not have a username and password you can get one by attending the practice in person and requesting it from the receptionist.

Missed Appointments

During December there were 82 appointments that were booked and then not attended.

This is approximately 20 hours of appointment time that could have been offered to other patients.

Please remember to cancel an appointment if you no longer need it, there are always other patients who would be able to use this time.  Thank you

Bassingham Surgery Patient Participation and Reference Group Report 2014/15

If you are interested in reading Bassingham Surgery Patient Participation and Reference Group Report 2014/15 click here

If you are interested in reading the Bassigham Surgery Patient Reference Group Survey 2014/15 click here Thank you for your interest.

Telephoning with routine enquiries or for results

If you have an enquiry regarding your care and you wish to telephone the surgery, please could we ask that you telephone between the hours of 10.00am and 1.00pm and 3.00pm and 4.00pm.  This will help our staff to manage their workload better at the busier times of day.  Many thanks

Named accountable GP for all patients.

From the end of March 2016 all patients must have been notified of their named accountable GP. 

Bassingham Surgery patients will have their registered GP as their named accountable GP unless they express a wish to have a different accountable GP assigned to them. 

If you wish to have a different GP named as your accountable GP please notify the practice.  Your registered GP will remain the same.

Please see details about the new Primary Care Quality Initiative within the download section.

If you are a patient at Bassingham Surgery, we would be most grateful if you could let us have your e-mail address.  This is in order for us to include you in very occasional patient surveys.  The information we gather when we complete a survey will be used to help us maintain/improve services to our patients.

To see the Bassingham Surgery catchment area and find out if you live within it please click on the following link

Friends and Family Test

Bassingham Surgery are taking part in the Friends and Family test and would be pleased if you took part.  You can do this by going to the surveys section of this website or alternatively forms are available from reception when you next visit the surgery.

Statement of Intent - Patients and information

There are new contractual requirements form 1 April 2014 for all NHS General Practices to offer and promote

Patient on-line access to appointments  -  Patient on-line access to prescriptions  -  Patient on line access to certain parts of their medical record

The practice must also

Transfer relevant information to a patient's summary Care Record (SCR)  -  Transfer a patients record electronically between practices when patients register or deregister (GP2GP)

Transfers relevant information to a patients (SCR) and transfers patient records electronically when patients move practices using the GP2GP  system.

We are pleased to announce that we are now fully compliant with these requirements.  Patients may take advantage of the online services we provide by asking at reception for a username and password which will allow them access to systmonline

If you would like to provide any feedback to the practice, regarding any of the above items or would like further information, please speak to a member of our reception team.