Contact Details
20 Torgate Lane,
LN5 9HF,
Fax: 01522 788180
Appointments: 01522 788250
Prescriptions: 01522 789307
Opening Hours

The surgery is open from 8.00am to 1.00pm and from 2.00pm until 8.00pm on a Monday

Tuesday through to Friday the hours are 8.00am - 1.00pm and 2.00pm until 6.30pm

The telephone line closes from 1.00pm to 2.00pm and 6.30pm - 8.00am Monday - Friday

The dispensary Telephone line is open between 8am and 10am and 4.30pm and 6pm

Out of Hours assistance can be obtained by dialing 111.
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Welcome to online information for Bassingham Surgery.

We want to offer as much useful information to our patients as possible and if you feel we could improve our site by amending the information displayed, or if you feel we have missed some really essential information, please use the contact form (top right of this screen) to let us know.  Your opinions are important to us.

On the site you will find various headings that will lead you to information about the Practice and the services we provide, in particular the News and Information tab and items under the heading of links may be of interest, these can also be found in the top right hand corner of this screen. 

Link for SystmOnLine

Click on the link below to take you to the portal for accessing SystmOnLine with your username and password.

This is where you can order repeat medication, see basic information in your record, book and cancel appointments.  If you do not have a username and password you can get one by attending the practice in person and requesting it from the receptionist.

Bassingham Surgery Patient Participation and Reference Group Report 2014/15

If you are interested in reading our report please go to the right of this screen and under the green links heading click on Downloads. You will find our report in this section. Thank you for your interest. 

Telephoning with routine enquiries or for results

If you have an enquiry regarding your care and you wish to telephone the surgery, please could we ask that you telephone between the hours of 10.00am and 1.00pm and 3.00pm and 4.00pm.  This will help our staff to manage their workload better at the busier times of day.  Many thanks

Please see details about the new Primary Care Quality Initiative within the download section.

If you are a patient at Bassingham Surgery, we would be most grateful if you could let us have your e-mail address.  This is in order for us to include you in very occasional patient surveys.  The information we gather when we complete a survey will be used to help us maintain/improve services to our patients.

To see the Bassingham Surgery catchment area and find out if you live within it please click on the following link

Friends and Family Test

Bassingham Surgery are taking part in the Friends and Family test and would be pleased if you took part.  You can do this by going to the surveys section of this website or alternatively forms are available from reception when you next visit the surgery.

Statement of Intent - Patients and information

There are new contractual requirements form 1 April 2014 for all NHS General Practices to offer and promote

Patient on-line access to appointments  -  Patient on-line access to prescriptions  -  Patient on line access to certain parts of their medical record

The practice must also

Transfer relevant information to a patient's summary Care Record (SCR)  -  Transfer a patients record electronically between practices when patients register or deregister (GP2GP)

Transfers relevant information to a patients (SCR) and transfers patient records electronically when patients move practices using the GP2GP  system.

We are pleased to announce that we are now fully compliant with these requirements.  Patients may take advantage of the online services we provide by asking at reception for a username and password which will allow them access to systmonline

If you would like to provide any feedback to the practice, regarding any of the above items or would like further information, please speak to a member of our reception team.