Do you know which service you should use to get the right support and the quickest medical help?
The NHS is here for you and our local health and care professionals are ready and waiting to help you.
Think which service is right for you:
Think pharmacy first for minor illness and injuries or visit nhs.uk for advice
Contact your GP for symptoms that aren’t going away with self-care
If you need urgent medical help but it’s not an emergency, visit NHS 111 online or call 111
Call 999 for life-threatening emergencies.
Gluten-free foods prescribing
The prescribing of gluten-free foods in Lincolnshire is ending from 1st August 2025.
The Lincolnshire Integrated Care Board (ICB), the organisation that plans local NHS services, took the decision at its meeting on 17th July 2025, following a lengthy consultation process including discussions with patient representative groups and clinicians including GPs, dietitians and pharmacists.
You can read more about the changes on the local NHS website: Gluten Free prescription changes - Lincolnshire ICB
Where you can find out more
For further information about the changes to the prescribing of Gluten-free products and the support available please visit the local NHS website: Gluten Free prescription changes - Lincolnshire ICB
In addition to find out more about Coeliac Disease and how to manage symptoms, please visit - www.
There is a lot of information on the Coeliac UK website at www.
- Home of Gluten free recipes
- Diet and health workshops
- Food and drink information
- Gluten-free food on a budget
The Association of UK Dietitians also have a range of support and information - www.
The BBC Good Food website also contains top 10 tips for a gluten free diet www.
Patient Webinars are also available to view on Overview of Coeliac Disease - patientwebinars.co.uk
There is local advice and support available on the cost of living from local authorities:
- Cost of Living Support – City of Lincoln Council
- Cost of living support | North Kesteven District Council
- Household Support Fund Grant | South Kesteven District Council
- Household Support Fund (HSF) - Boston Borough Council
- Household Support Fund - South Holland District Council
- Financial support | West Lindsey District Council
- Household Support Fund - East Lindsey District Council
If you require specific advice, please ask your GP if you can be referred to a dietitian. If you have a general enquiry about the changes, you can:
- Email: LICB.
feedbacklincolnshireicb @nhs.net - Telephone: 01522 309299
- Write: Lincolnshire Integrated Care Board HQ, Bridge House, The Point, Lions Way, Sleaford, NG34 8GG
You may have seen the news recently about Tirzepatide (Mounjaro) now being available on prescription from your GP. While this is welcome news, in order to be eligible, the following criteria apply:
BMI of at least 40 and 4 out of 5 other health conditions:
- Type 2 diabetes
- High blood pressure
- Heart disease
- Obstructive sleep apnoea
- Abnormal blood fats
Bassingham Surgery has already identified those patients who meet the criteria and we are now waiting for the final service specification from Lincolnshire ICB (the organisation that is responsible for planning the health services for our local populations). Once this is finalised, if you are eligible, we will get in touch as soon as possible.
For more information please check out the link on the ICB website which should answer your questions.
We are delighted to announce that Dr Terrill, who has been an integral part of our team for over two years as a salaried GP, has now joined us as a GP Partner at Bassingham Surgery.
During her time with us, Dr Terrill has consistently demonstrated exceptional clinical expertise, a compassionate approach to patient care, and a deep commitment to the well-being of our community. Dr Terrill has a wealth of experience and knowledge in General Practice, and she has earned the trust and respect of both patients and colleagues alike.
As a GP Partner, Dr Terrill will bring invaluable leadership skills, collaborative spirit, and dedication to excellence to this new role, helping us continue to provide the highest standard of care to our patients. We are confident that her transition into partnership will further strengthen our practice and enhance the services we offer.
Please join us in celebrating this exciting new chapter for Dr Terrill. We look forward to the positive impact she will continue to make in our surgery and the wider community.
Juliet Brewer
Practice Manager
We have been made aware of a patient scam:
Please note Bassingham Surgery will never contact you in this way asking you to click on a link to avoid being removed from the surgery.
What You Should Do:
Stay Alert: Be cautious of any unsolicited calls, texts, or emails asking for your personal details.
Verify Authenticity: If you are unsure about any communication claiming to be from your GP practice, contact us directly using our official phone number or via the official website.

Helplines
CRUSE – Bereavement Helpline 0808 808 1677
Samaritans – 0800 116 123
NSPCC – 0808 800 5000
Childline – 0800 1111
Rape Crisis – 0808 802 9999
Age UK – 0800 055 6112
Alcoholics Anonymous – 0800 9177 650
Papyrus UK – Prevent of young suicide 0800 068 4141 or text 07860039967
The MIX – Essential support for under 25s – 0800 808 4994
Silverline – Helpline for older people – 0800 470 8090
MIND – call 0300 123 3393 or text 86463
Rethink Mental Illness – 0300 5000 927 (Mon-Fri 9:30-4pm)
YoungMinds
Parents Helpline – 0808 802 5544 (9:30-4pm except bank holidays)
Crisis Messenger – 85258 (24 hours)
CALM – 0800 58 58 58 or webchat
SANE – 0300 304 7000
NHS Volunteer Responders – 0808 196 3646
Shout – text 85258
No Panic – 0300 7729844
Drinkline – 0300 123 1110
Talk to Frank – 0300 123 6600
National Debtline – 0808 808 4000
Refuge - National Domestic Abuse Helpline – 0808 2000 247
Macmillan Cancer Support – 0808 808 00 00
Stonewall – 0800 050 20 20
Victim Support – 0808 1689 111
Women’s Aid Federation – 0808 200
Beaumont Society – 0300 330 5486
BEAT
Helpline: 0808 801 0677
Studentline: 0808 801 0811
Youth line: 0808 801 0711
